SAP Support Services

GeniusLab Technology Solution India Pvt. Ltd Optimize your SAP investment with the right support

Our SAP Support Expertise

GeniusLab Technology Solution India Pvt. Ltd software support experts can provide SAP support solutions and SAP maintenance services to global clients. We make use of the best-in-class tools and technologies to ensure top-quality SAP support services to all our clients. Cost-Effective, Tailor-Made Models that Provide Significant Savings on SAP Total Cost of Ownership. GeniusLab Technology Solution India Pvt. Ltd specializes in providing support services for the Functional/Technical Development including: ABAP, Fiori, Basis, Databases, Infrastructure Support – Java and E-commerce (Hybris / C/4HANA), Basis & Databases.

SAP AMS MODELS

GeniusLab Technology Solution India Pvt. Ltd recognizes three major models for support of SAP applications. Various factors need to be taken into consideration while choosing the right model – customer readiness, ROI, processes criticality and stability.

Managed SAP Support

• Dedicated Consulting Team at customer’s (on-site) locations.
• SLA based service Delivery Framework.
• Delivery Assurance through Process Excellence.
• Extended service window through contractual arrangement.

On-Demand Support

• DServices through shared pool of remote resources
• No stringent SLAs for service delivery.
• Weekly Reporting.
• Fixed service window of 8X5 as per HTG calendar.
• Capped efforts and engagement duration.

Staffing Solutions

• Support consultants delivered to meet peak workloads.
• Specialized consultant with experience in support and end to end implementations.
• Client has complete control over the support services.

Quick Project Execution

Our committed highly skilled and skilled team recommends fast project rotate time to convene the requirement of the clients. We are offering to consult onsite and online support.